Copy of Returns & exchanges 2

Can I return a Charles BowTie watch?

Our main concern is your total satisfaction. Our watches have been controlled and tested by professionnals.

To return any or our product, you may send them back in their original packaging to be eligible for a full refund within 30 days after receive your order. Items that have been worn or watches whose plastic covers have been removed from the top or back or crown are not accepted for returns.

To return a product, please contact our customer service departmenet by e-mail at hello@charlesbowtie.co.uk to inform us about your return. Returns are free and handled by our logistic partner DHL. Once we know that you want to return your product, we will arrange the sending back.