Shipping & returns

SHIPPING

Do you ship to my country?
Yes. We deliver worldwide.
 
How much does the Premium worldwide shipping cost?
Premium worldwide shipping is free.
 
What is Premium shipping ? 
 
What is the delivery time?
Precise delivery times depend on the destination, but most deliveries are completed within 2–4 business days after we receive an order. Any orders we receive before 4:00 PM CET (10:00 AM EST) on business days (except public holidays) will be shipped the same day.
 
How will you deliver my order ? 
We are working in partnership with DHL Express, the most efficient carrier in the world so far. We guarantee fast and secured shipping to your address.  

RETURNS 

Can I return a Charles BowTie™ watch?

Our number one priority is your complete satisfaction. Our watches have been checked and tested by professionals.

To be eligible for a full refund, you may return any of our products in their original packaging within 30 days of receiving your order. Items that have been worn or watches whose plastic covers have been removed from the top, rear or crown will not be accepted for return.

To return a product, please contact our customer service department by e-mail at hello@charlesbowtie.co.uk to tell us about your return.

Returns are free and handled by our logistics partner, DHL. Once you have indicated that you want to return your product, we will arrange collection.